Terms & Conditions

Please read these Terms & Conditions carefully before using our website or placing an order. By accessing, browsing, or purchasing from Silversheen, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions. These terms may be updated or modified at any time without prior notice.

Throughout these Terms & Conditions, the words "you", "your", and "User" refer to any person accessing or using our website and services.

General

Silversheen reserves the right to refuse, cancel, or limit any order at its sole discretion. This includes, but is not limited to:

• Orders placed with incorrect pricing due to technical or human errors.

• Orders containing incorrect product descriptions or images.

• Orders suspected to be fraudulent or in violation of our policies.

• Misuse or abuse of promotional offers, discount codes, or company policies.

All content on this website, including product information, pricing, images, and descriptions, is provided for general information and may be updated, modified, or removed without prior notice.

Product Information

We make every effort to display our products accurately. However, due to photography, lighting, screen resolution, and monitor settings, the actual color, size, finish, or appearance of the product may vary slightly from what appears on your screen.

As silver and precious metal prices fluctuate according to international market conditions, product prices are subject to change without prior notice.

Order Cancellation

Silversheen reserves the right to cancel any order that is suspected to be fraudulent, unauthorized, or in violation of our policies without any liability.

Once an order has been dispatched, it cannot be cancelled.

Damaged or Lost Shipments

Silversheen is responsible for products that are damaged or lost during transit before delivery.

Customers are requested to inspect the package upon delivery. Any transit damage or missing items must be reported to us within 48 hours of delivery with clear photographs and an unboxing video.

Silversheen will not be responsible for products that are damaged, broken, altered, or mishandled after they have been successfully delivered and accepted by the customer.

No Refund Policy

Silversheen follows a strict NO REFUND policy.

• We do not provide refunds for any order once it has been placed.

• Refund requests due to change of mind, incorrect selection, sizing issues, or personal preferences will not be accepted.

• If an item is found to be damaged, defective, or incorrect upon delivery, it may be eligible for a replacement or exchange as per our Return & Exchange Policy.

• Refunds will not be issued under any circumstances unless required by applicable law.

Returns & Exchanges

Returns or exchanges are accepted only for products that are received damaged, defective, or incorrect, subject to verification by our quality team and in accordance with our Return & Exchange Policy.

Contact Us

For any order-related queries, you may contact us:

Email: silversheen925@gmail.com

WhatsApp: +91 7014695520

Changes to Terms & Conditions

Silversheen reserves the right to revise or update these Terms & Conditions at any time without prior notice. Customers are encouraged to review this page periodically to stay informed of any changes.

By using this website or placing an order, you confirm that you have read, understood, and agreed to these Terms & Conditions.